Find value and ✨ revenue expansion opportunities ✨ in your customer calls
Who has time to take manual notes anymore? We'll record and transcribe your calls for easy review. Mark important moments right on the call to automagically pull them into your CRM of choice.
Not everything customers say is important. But the things that are said frequently enough might be: we'll help you find those themes, and quantify them throughout your book of business.
You already know what your customers need. We help you make the case to your Product, Sales, and Marketing teams with actual customer data, not just one-off anecdotes.
Yeah, that'd be really helpful! The best we can do for now is help you do the research: ask the right questions, then easily analyze and synthesize the answers. Almost as good? 😬
Sometimes customers just neemyumg
gyd to be listened to.
Sometimes customers just need to be listened to.
It's hard to look at Support, a customer function, with a purely ‘efficiency’ lens, because that's where the Customer Experience will be lost.
If you’re consumption-based, a lot of the Customer Success work gets put on the Account Manager.
Take this giant amount of information that we're hearing from clients and boil it down to a few actionable things