Join the Glowstick Team


We're on a mission to give Customer Success teams research superpowers to uncover mutual value for their customers and their company, resulting in revenue retention and expansion.

Join us!

Open Roles

Founding Front-End Engineer

Salary: CAD$120,000 - CAD$150,000
Equity: 0.2% - 2.0%
Location: Anywhere in Canada (slight preference for EST)

Read more & Apply

Founding Back-End Engineer

Salary: CAD$120,000 - CAD$150,000
Equity: 0.2% - 2.0%
Location: Anywhere in Canada (slight preference for EST)

Read more & Apply

Founding ML Engineer

Salary: CAD$120,000 - CAD$156,000
Equity: 0.2% - 2.0%
Location: Anywhere in Canada (slight preference for EST)

Read more & Apply

Latest from the Community

Background
Interview
Sometimes customers just need to be listened to.
Kristin Covert
Head of Customer Success at Gremlin
Background
Interview
Sometimes customers just neemyumg
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Kristin Covert
Head of Customer Success at Gremlin
Background
Interview
Sometimes customers just need to be listened to.
Kristin Covert
Head of Customer Success at Gremlin
Background
Interview
Sometimes customers just need to be listened to.
Kristin Covert
Head of Customer Success at Gremlin
I want to read them all
Background
Interview
… in lieu of having the ability to see the future, we just have to do research.
Colby Stilwell
Manager of Customer Experience Operations, Calendly
Background
Interview
You're too busy waiting for the fire and not inspecting why a fire could ignite.
Bradley Spears
Associate Director, Account Management at Upside
Background
Interview
Everybody within an organization has an effect on the customer.
Alex Aguero
Senior Director of Customer Success at Sitetracker
Background
Interview
If you're really providing value, you should be making money
Dutta Satadip
Chief Customer Officer at ActiveCampaign
Background
Interview
Customer Success is the ultimate revenue growth engine.
Adam Houghton
Vice President, Customer Success at Klue
Background
Interview
We're seeing a huge shift to product-led growth.
Rachael McBrearty
Chief Customer Officer at LeanData
Background
Interview
Customer Success is not one team, title, or person. It is everybody's job.
Chris Warticki
Vice President, Customer Experience at Epicor
Background
Interview
That's what I would tell myself two years ago...don't be afraid of automation.
Emily Campos
Director of Customer Success at PetDesk
Background
Interview
As a CSM, you have to really be educated across multiple facets to be good at the job.
Sabrina Ronningen
Head of Customer Success at Praxis Labs